Most People Like To Be Thanked

Whether you consider something major or small, one of the most important acts that one can do is indicating appreciation for something done by someone else, for you. Most people tend to ignore minor acts of kindness, and only recognize more major events. However, often the recognition of something seemingly "minor" or "mundane" is more important than the major thanks. During my Leadership Training Seminars, I almost always devote a section to the "Art of 'AttaBoy'" or why thanking volunteers is so essential. Leaders must always keep in mind that the very nature of someone volunteering means that one should be grateful for whatever assistance might be offered, because no one has to volunteer.

We often attend some event or Gala where the speaker recognizes certain individuals for their assistance in some activity or other. Usually, some of the individuals mentioned are most deserving of the recognition and appreciation, while others were simply "on the committee," or those that the speaker felt it was "proper" or "politically correct" to recognize. Doing this "mass thanks" significantly diminishes both the impact and the sincerity of the thanks. Obviously, most speakers privately express greater appreciation to those that have done more, but invariably (and almost unavoidably) there are usually omissions. While many individuals help because they "want to," others that also want to, expect to be, at least, appreciated. Generally, because of the flurry of activity at these types of events, it is very difficult to avoid "slighting" someone. I have spent countless hours working with leaders, urging them to keep copious notes, to avoid as many of these omissions as possible. Unfortunately, while an individual might not ever mention the "slight," it almost invariably adversely impacts that volunteer's efforts in the future. Since qualified volunteers do not come forward in droves, it is very important to "cherish" those that do.

How many of us effortlessly and honestly thank individuals who routinely do things, both major and minor, for us, either on an ongoing basis, or a one-time basis. Many parents, spouses and children privately express that they "feel taken for granted." The next time a family member, or friend, shows you any "unforced and sincere act of kindness," thank them. They will probably not expect the thanks, but human nature is that people enjoy being appreciated.

When you go to a restaurant, and the waiter or waitress provides superior service, do you thank him? If the server seems to "go the extra mile" without prodding, and does so in a pleasant manner, do you acknowledge it? Have you ever told the owner or manager of a restaurant how "great" that server was? At the office, to you ever say thank you to a fellow worker who either helps you, or does something for you? Imagine how great that person would feel if you did?

If a postal worker, or delivery person provides superior service, or simply provides good service, but in a pleasant manner, have you ever said "thanks"? Do you return the favor, and assist others without being prodded? Do you always attempt to provide your best effort in all circumstances.

Unsolicited acts of human kindness are extremely important to interpersonal relations, as well as creating a friendly, warm and caring atmosphere. If we would all thank others more often, we would certainly have a kinder, gentler society, where individuals were far more apt to help others. Saying thanks is a small but meaningful gesture!